Refund Policy

Thank you for choosing Vivid Preparatory School for your educational and recreational needs. Please review our refund policy carefully before making any purchases.

1. Preschool and Daycare, Afterschool Services, Madrassa, and Swimming Lessons:
   • All fees for preschool and daycare, afterschool services, madrassa, and swimming lessons are non-refundable. Once payment is made, it cannot be refunded, regardless of attendance or circumstances.
2. Uniforms:
   • Uniform purchases are final and non-refundable. Please ensure you select the correct size and quantity before completing your order.
3. Concert Tickets:
   • All sales of concert tickets are final. No refunds or exchanges will be provided, unless the event is canceled or rescheduled by Vivid Preparatory School.
4. Exceptions:
   • In rare cases of extenuating circumstances, such as documented medical emergencies or school-related cancellations, refunds may be considered at the discretion of Vivid Preparatory School’s administration.
5. Contact Us:
   • If you have any questions or concerns regarding our refund policy, please contact us at hello@vividprep.co.za or call us at 0216970578.

By proceeding with your purchase, you acknowledge and agree to abide by Vivid Preparatory School’s refund policy as outlined above.